Shipping and returns
Delivery Time
- In-stock Products - 2-3 days
- Customised Products - 5-7 days
Returns
The following Return Policy only applies to online purchases made through www.mysimplicated.com.
- Returns for CUSTOMISED PRODUCTS: are accepted within 14 days from the order date ONLY in case of receiving a different size than the one ordered or in case of product quality issues, as mysimplicated creates personalised products on demand/made-to-order.
- Returns for IN-STOCK PRODUCTS: are accepted within 14 days from the order date.
- Fill the online product return form directly from your Account
- All items must be returned unworn with original tags attached, sanitary liner (for swimwear) intact and accompanied by the original Invoice & Return Form and customs documents (if applicable).
- If you received a damaged, defective or wrong item, please contact our Customer Service department.
Return Options
The Return Policy described below applies only to online purchases made through our website
- Self Return - Sameday Easybox / Romania - Free
- DHL / International - At your own cost
Refunds
Up to 7 days after we received the returned product/s.